Retailer & Brand Adoption
All collected links from the daily brief.
March 1, 2026
February 28, 2026
February 27, 2026
- The RealReal expands AI push as luxury buyers spend more on the platform. PYMNTS.com
- Woolworths AI chatbot sparked concerns over misleading responses to customers. CX Today
- Progressive Grocer covers agentic AI as food retail's new digital concierge. Progressive Grocer
- WhatsApp conversational AI is transforming retail shopping experiences in Asia. Retail News Asia
- Inside Retail Asia explores WhatsApp's quiet takeover of retail via conversational AI. Inside Retail Asia
February 26, 2026
February 25, 2026
- Ulta Beauty using AI personalization to drive loyalty and relevance at scale. ADWEEK
- Brands at eTail Palm Springs share lessons on the messy middle of building AI tools. Modern Retail
- Wakefern partners with Eagle Eye for AI-powered rewards program. NJBIZ
- Walmart using AI data to prevent store shortages and keep customers happy. TipRanks
- B&Q reinventing growth with AI-powered search. Raconteur
February 24, 2026
- Walmart integrated Google Gemini into its shopping experience to compete for AI shopping traffic. News
- Williams-Sonoma began testing advertising placements inside ChatGPT, the first major retail brand to do so. News
- Uber Eats deployed agentic AI to automate fresh produce shopping and item selection. The Packer
- Hasbro CEO stated the company is 'beyond experimentation' with AI, signaling production-level deployment. Retail Dive
- Lowe's rolled out voice agents across all stores to compete with Home Depot. The Sun
- DoorDash stated it is not worried about AI shopping agents because it controls the fulfillment layer. News
- Clarins launched an AI-powered makeup matching tool. Retail Systems
- Grocers are ramping up AI investments but consumers remain skeptical about AI-driven shopping. Grocery Dive
- SoundHound AI launched Sales Assist at MWC 2026, bringing real-time voice AI to retail sales floors. Yahoo Finance
- Coty launched an AI-driven fragrance concept store in Hong Kong, using AI to personalize fragrance discovery. Cosmetics Business
- Furniture.com launched an AI-powered platform to improve product discovery and personalization. HFBusiness
- Accesa won Top Supplier Retail 2026 for AI-powered customer experience in partnership with MediaMarktSaturn. The Manila Times
- Apple quietly replaced SEED with an AI-powered sales coach app for retail employees. Tech Times
February 23, 2026
February 22, 2026
February 21, 2026
February 20, 2026
- Walmart integrates Google Gemini into shopping experience News Source
- Williams-Sonoma testing ads in ChatGPT as first major retail brand in OpenAI platform News Source
- Debenhams pilots agentic AI commerce via PayPal integration AI News
- Unilever taps Google Cloud for agentic commerce transformation IT Pro
- Uber Eats using agentic AI to automate fresh produce shopping The Packer
- Etsy and Google testing AI shopping tie-up for demand recovery Yahoo Finance
- Wesfarmers partners with Google Cloud on personalized retail shopping Technology Magazine
- Wayfair taps Google AI shopping to test new growth channel simplywall.st